business | ABC NEWS Australia |
Australia Post has announced a 5 percent increase in standard and express delivery rates for retail customers, with international delivery rising 3.75 percent. Small businesses say the compound effect with the existing fuel surcharge means their actual freight costs will rise by approximately 18 percent.
Australia Post has announced a 5 percent increase in its delivery rates for both standard and express services for retail customers, a move that is set to hit small businesses and online retailers particularly hard. International delivery rates will also rise by an average of 3.75 percent. The changes were reported by ABC News Australia, with business owners expressing concern about the compounding impact on their operations.
Small business owners have warned that the actual cost increase they face is far greater than the headline 5 percent figure due to the compounding effect of Australia Post's existing fuel surcharge. Wes Blundy, owner of online lingerie retailer Curvy, explained that the 12 percent fuel surcharge is applied on top of base rates, meaning that when those base rates increase, the surcharge compounds to produce an effective rate rise of approximately 18 percent for his business.
Blundy questioned the justification for the base rate increase when the fuel surcharge already exists to recoup additional fuel costs for Australia Post. He described the situation as feeling like double dipping, noting that while most businesses face increased cost inputs, Australia Post recovers fuel costs automatically through its surcharge mechanism, raising questions about why a general rate increase is also necessary.
In a statement, Australia Post said that like all logistics businesses, it continues to face sustained increases in its processing and delivery costs, and that the adjustments are necessary to ensure reliable services for customers. The carrier noted it had lowered the fuel surcharge from 19 percent to 12 percent for July, pointing to falling oil prices, though businesses argue the compound effect still results in significant cost increases.
The rate increases come at a challenging time for Australian consumers and businesses alike, with cost of living pressures continuing to weigh heavily on household budgets. Small business owners have expressed a desire to shield their customers from the additional costs but acknowledged that absorbing the increases entirely may not be sustainable. The changes are expected to flow through to higher shipping costs for online purchases, adding to the financial pressures faced by consumers across the country.